LastPass autofill not working in Apple Safari

I’ve noticed in the last few days, maybe week, that LastPass does not autofill / autocomplete when I’m using Safari on my iMac. I’m currently running Version 11.1.2 of Safari and LastPass

The issue

Upon visiting a website where I need to provide my login information, LastPass does not autofill the information. Nor is the LastPass icon  shown where I normally place my login information. Nor does right-clicking for the LastPass Contextual Menu work. 

The only way LastPass currently works in Safari is:

  • Log in to LastPass
  • Search for the site
  • Copy password

Not Acknowledged by LastPass

The issue is not officially noted by LastPass on their LastPass Twitter accounts (@LastPass, @LastPassHelp). There are individuals tweeting the issue and @LastPassHelp replies to the tweet. However, there is no “push” message or acknowledgement from LastPass.

Already on LastPass Support Forums

While not officially recognized, there are more individuals describing the same or similar issues in the LastPass Support Forums. The link to the thread here started July 28, 2018 and there are over 50 responses as of August 3, 2018 70 responses as of August 9, 2018.

Some of the suggested fixes from the forums include the following steps.

  • Open up LastPass preferences (for example, click the LastPass icon next to the Address Bar and select Preferences from the drop down menu.
  • Click the Advanced tab on the left.
  • Check the Respect AutoComplete=off: allow websites to disable AutoFill box. It looks like the label is incorrect.
  • Click the Save button at the bottom of the page.
    Reload any page that you have open that LastPass isn’t autofilling or the icon isn’t appearing in the username and password fields.

There is an additional suggestion to manually downgrade the LastPass Extension in Safari. 

Why this doesn’t matter (in the short-term)

I’ve already switched my browsing to Google Chrome away from Apple Safari. Why? Because LastPass still works. As I’m sure the behavior will be similar for most people, the functionality provided through LastPass is more important than what browser you use. As long as people can get on the Internet, login to their websites, and use LastPass, they won’t care what browser. 

We just want LastPass to work.

5 replies on “LastPass autofill not working in Apple Safari”

I put in a support ticket on this issue and Lastpass confirmed there is a problem that they are working on:

Apologies for the inconvenience. Our development team are aware of the issue regarding to LastPass on Safari not autofilling or the icons are not showing up in the fields. Our team are profusely working hard to fix this. We thank you for your patience in the meantime. The best workaround in the meantime to copy/paste the username and password into the field until the issue is resolved and pushed out to the Apple team.

Unfortunately there is no ETA at this time, so please note that this ticket may close on it’s own after too many days of inactivity. Don’t worry, though this ticket might close, the bug report will remain open until it is fixed.

Thanks Ian!

Until then, we’re all using our workarounds! Appreciate the further insight.

One other tip I’ve found that may help others – if LastPass doesn’t load/pre-fill in Safari, if you reload the page, it will often then work.

Lastpass has indicated that they are working with Apple to fix this issue (September 2018). Lastpass says, the “ball is in their (Apple’s) court” at this time with no ETA for the fix. Lastpass functionality trumps which browser I use. Google Chrome is my new default.

So true Robin! Chrome is totally my default on my desktop as well for that very reason!

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