I’ve noticed in the last few days, maybe week, that LastPass does not autofill / autocomplete when I’m using Safari on my iMac. I’m currently running Version 11.1.2 of Safari and LastPass 22.214.171.124.
Upon visiting a website where I need to provide my login information, LastPass does not autofill the information. Nor is the LastPass icon shown where I normally place my login information. Nor does right-clicking for the LastPass Contextual Menu work.
The only way LastPass currently works in Safari is:
- Log in to LastPass
- Search for the site
- Copy password
Not Acknowledged by LastPass
The issue is not officially noted by LastPass on their LastPass Twitter accounts (@LastPass, @LastPassHelp). There are individuals tweeting the issue and @LastPassHelp replies to the tweet. However, there is no “push” message or acknowledgement from LastPass.
Sorry to hear that, Adam. Please try to update your LastPass extension to version 4.15.2 for your Safari browser. Please let us know if it still persist. Thank you.— LastPass Support (@LastPassHelp) July 31, 2018
Our apologies, Jeff. What issues are you seeing when using LastPass extension v4.15.2 on your Safari browser?— LastPass Support (@LastPassHelp) August 1, 2018
Already on LastPass Support Forums
While not officially recognized, there are more individuals describing the same or similar issues in the LastPass Support Forums. The link to the thread here started July 28, 2018 and there are over
50 responses as of August 3, 2018 70 responses as of August 9, 2018.
Some of the suggested fixes from the forums include the following steps.
- Open up LastPass preferences (for example, click the LastPass icon next to the Address Bar and select Preferences from the drop down menu.
- Click the Advanced tab on the left.
- Check the Respect AutoComplete=off: allow websites to disable AutoFill box. It looks like the label is incorrect.
- Click the Save button at the bottom of the page.
Reload any page that you have open that LastPass isn’t autofilling or the icon isn’t appearing in the username and password fields.
There is an additional suggestion to manually downgrade the LastPass Extension in Safari.
Why this doesn’t matter (in the short-term)
I’ve already switched my browsing to Google Chrome away from Apple Safari. Why? Because LastPass still works. As I’m sure the behavior will be similar for most people, the functionality provided through LastPass is more important than what browser you use. As long as people can get on the Internet, login to their websites, and use LastPass, they won’t care what browser.
We just want LastPass to work.