I’ve noticed in the last few days, maybe week, that LastPass does not autofill / autocomplete when I’m using Safari on my iMac. I’m currently running Version 11.1.2 of Safari and LastPass 22.214.171.124.
Upon visiting a website where I need to provide my login information, LastPass does not autofill the information. Nor is the LastPass icon shown where I normally place my login information. Nor does right-clicking for the LastPass Contextual Menu work.
The only way LastPass currently works in Safari is:
Log in to LastPass
Search for the site
Not Acknowledged by LastPass
The issue is not officially noted by LastPass on their LastPass Twitter accounts (@LastPass, @LastPassHelp). There are individuals tweeting the issue and @LastPassHelp replies to the tweet. However, there is no “push” message or acknowledgement from LastPass.
Sorry to hear that, Adam. Please try to update your LastPass extension to version 4.15.2 for your Safari browser. Please let us know if it still persist. Thank you.
While not officially recognized, there are more individuals describing the same or similar issues in the LastPass Support Forums. The link to the thread here started July 28, 2018 and there are over 50 responses as of August 3, 2018 70 responses as of August 9, 2018.
Some of the suggested fixes from the forums include the following steps.
Open up LastPass preferences (for example, click the LastPass icon next to the Address Bar and select Preferences from the drop down menu.
Click the Advanced tab on the left.
Check the Respect AutoComplete=off: allow websites to disable AutoFill box. It looks like the label is incorrect.
Click the Save button at the bottom of the page. Reload any page that you have open that LastPass isn’t autofilling or the icon isn’t appearing in the username and password fields.
There is an additional suggestion to manually downgrade the LastPass Extension in Safari.
Why this doesn’t matter (in the short-term)
I’ve already switched my browsing to Google Chrome away from Apple Safari. Why? Because LastPass still works. As I’m sure the behavior will be similar for most people, the functionality provided through LastPass is more important than what browser you use. As long as people can get on the Internet, login to their websites, and use LastPass, they won’t care what browser.
Firebase Software Engineer Michael Hermanto says that the company introduced the URL shortener in 2009, and that since then, the ways in which people share information on the web has changed, while additional URL shorteners have grown in popularity. He notes that Google is refocusing its efforts by replacing it with Firebase Dynamic Links (FDL), which allow users to redirect to specific locations in iOS, Android or web apps.1
Yes, there are alternatives such as Bitly and Ow.ly. FDL, however, does not seem like a direct replacement for Goo.gl.
Happy Fourth of July Weekend! I know I haven’t written a blog post in a while aside from these “roundups,” but I’ve got something in the works! In the meantime, here’s some of the articles I’ve been reading the past week.
And let’s be honest, I’ve been reading a lot this week, so a thousand apologies for the thousand links. On the other hand, it’s some good reading material for you for a long weekend! 🙂
Emmet is an amazing tool for those who need to craft marketing emails on a regular basis. This isn’t Taxi for Email or anything like that. Emmet is meant to help you with the coding of your emails. Personally, I haven’t dug into it yet, but will definitely need to see how this could help my team.
Paul hits on something here that I come across daily with my company, how do you choose what’s important or not important for your reps to see in Salesforce. I think the best point made is regarding the visibility of the information in Salesforce. I may have to write a follow-up post to that end. Thanks, Paul!
A second post from Kath Pay. This one is near and dear to my heart, even if it’s short. Great customer service is great marketing. And the reverse is also true, great marketing should be about great customer service. To that end, Kath Pay stresses that we marketers need to respect the expectations of our customers and “must deliver the promises they make when a consumer signs up for the email program.”
Some scary stuff in here if you or your company isn’t ready to change. If you are ready for change, some really fun stuff! I’ve been reading a bit about machine learning and email marketing, and this post from Chad White at Litmus brings up machine learning as one of the biggest changes coming to email marketing in the next 4 years.
There’s a lot of hyperbole in politics, so it’s hard to sometimes decipher the crackpots from the conspiracists from the actual historians. I don’t know much about the history of the US prior to World War I, nor the history of Adolph Hitler, but to me, the theory presented here seems more plausible than Trump actually being the next Hitler.
“We have 80 years of essentially zero production of neighborhoods with these qualities,” Grant says. “We’ve spent the last 80 years building car-oriented suburbs. Then when the elites decide they want to go back into the city, there’s not enough city to go around.”
I’m a huge Jane Jacobs and Richard Florida fan. Huge. One of my favorite memories of my first job out of college was getting to tape Richard Florida speak at Iowa State University. Awesome. So, whenever I read a great story about cities, how they’re built, how they’re designed (or not designed), and how people move, well, I eat it up like my dog eats peanut butter.
A lot of noise these past few weeks about Brexit. While my personal stock portfolio has already jumped above pre-Brexit, there are several articles going around about the future. This is a fun little piece, not too based in reality, but fun nonetheless.
I love 538. Been reading since pre-Obama. They do great write-ups on sports as well (given they’re owned by ESPN these days, not the NY Times.) The Infield Shift is a weird aspect of baseball. Does it work? Is it baloney? Check it out.
Insightful, in-depth reporting on how machine learning (slash AI, or Artificial Intelligence) is already helping email marketers do email better. Kath includes three specific examples of companies using machine learning in the Email Marketing industry.
“Since 1995 — when he set up a company called Cyber Promotions to flood phones with junk faxes and, later, inboxes with junk email — King has lost numerous judgments in civil cases brought not only by Facebook, but also by the Federal Trade Commission, America On-Line and MySpace.”
Amazing that people waste their time for decades trying to spam others.
“Google and Microsoft will soon be embracing a p=reject DMARC policy, meaning that only Google can send email marketing messages from an @gmail address and only Microsoft can send email marketing messages from its suite of email applications, including Hotmail, outlook, live and MSN email accounts.”
I don’t see this affecting many corporations, as they will already be sending emails from their own domains. Can’t imagine there are too many legitimate marketers sending email from these domains.
Big update from Salesforce Pardot this week with the release of their Engagement Studio. Unlike their previously released Salesforce Engage that costs $50/user/month, Engagement Studio is a Generally Available release; every customer has access to Engagement Studio. This is a huge win for Pardot customers. I’ve long been a critic of the pricing strategy for Salesforce Engage, but that’s a completely separate topic.
I work in a very traditionally structured organization, where for several years the website design was owned by marketing, and the hosting/tech was owned by IT. I’d say it’s now 97-ish% owned by marketing. This post from Boagworld does a good job of addressing this issue.
A great article about an important topic. I know an incredible amount of women marketers. In fact, the majority of people on our marketing team at GreatAmerica are women. So, where is the same proportion of representation at conferences? I didn’t necessarily notice this at Dreamforce the last two years, but I’ll be keeping my eyes open on Diversity in the future!
While there are a never-ending amount of articles like these, it’s always fun and interesting to see where subject lines are heading. Emma shares some fun, and entertaining, examples of recent subject lines.
Video is more than a pretty moving picture. It’s proven to help move your customers along the sales journey. Make sure you know how to incorporate Calls to Action in your videos with this guide from the video marketing masters Wistia.
While I don’t live in Minnesota anymore, I use the app mentioned, EverDrive, to track my driving. It’s automatic, so I don’t have to think about it, and it gamifies safe driving, which is definitely fun!
Many of the resources this list includes are home-brewed solutions created by email marketers for their own in-house marketing needs. The “SexyButton” created by BluePrint Interactive is no exception. Not only does BluePrint provide the code for “SexyButton,” they also include a writeup of it’s creation, an explanation of the coding, and examples of how the “SexyButton” renders in different email clients.
Pros: Code available for end user. Button renders correctly. in most common email clients.
Cons: Only code based. Need to know HTML to edit button.
Buttons.cm from Campaign Monitor is a very easy tool to choose what options you desire for your button. They’ve included several different examples as well, so you can start from a template and change to what your email design calls for.
Pros: Allows user to change specific parameters of button design. Gives visual example of final button design. Copy HTML code directly from creator.
Cons: If your email template is <table> designed, you’ll need to fix things a bit to make the button work correctly.
A great resource from one of the premiere Pardot expert organizations. Cheshire Impact goes through 5 different button generators, each with their own value-adds. Great resource to check out. Be sure to follow them on Twitter as well!
This is more of a background on bulletproof email buttons, which is a good place to start if you’re looking into the reasons why you should include non-image CTA buttons in your email designs. We can still make our designs “pretty” without being reliant on having an image-based email design!
Came across a “bug” with Salesforce Pardot yesterday while uploading new sales Users.
I’m writing this as a warning to other Pardot customers, and as a suggestion to Pardot.
Change the User Import process to automatically dedupe existing Users.
Add functionality so that Salesforce Users are automatically synced to Pardot Users, including User Role.
Here’s the sitch:
I had a .csv of all of our Full License Salesforce.com Users that I needed to import to Pardot.
Once I selected the .csv file in the import window, and matched the correct fields for import, I finished the process, and clicked “Confirm and Save.”
A couple minutes later, when I got the email saying the import was completed, something crazy happened.
I lost Admin access to Pardot.
Unbeknownst to me, when I imported the .csv file, I indicated that the User Role should be Sales. Because I didn’t indicate the User Role in the original .csv, Pardot used “Sales” for all imported Users.
You might ask yourself, if I saw that under User Role, I’m specifically warned, “If the Role field is not mapped, all users imported will be assigned this role.” why did I continue to import?
Because, earlier in the process, Pardot specifically notes “Any users who already exist within Pardot will be skipped during the import process.” So, I thought, this is not going to affect any current User in Pardot.
I was wrong.
It took several hours for Pardot Support to provide me access back to the account. For those several hours, our team had no Admin access to our Pardot account. Yikes!
Today, everything is resolved and back to normal.
Here’s what YOU can do to help:
If you’re a Pardot customer, click on both links below and “upvote” the two ideas for this situation (or related situations).
Evan Selinger, a professor of philosophy at Rochester Institute of Technology, is skeptical of outsourcing apps like Hello Alfred. He urges us to look at the bigger picture. Is it truly giving us more time or just the illusion of it? What do we lose when we stop doing the little things? (via PBS Newshour)
A year ago, an app like Hello Alfred would have been extremely attractive to my household. We were in the middle of trying out services like Plated,Hello Fresh, and Club W, hoping to avoid the doldrums of planning ahead and choice with the latest app.
PBS Newshour looked at Hello Alfred, a seeming clone of services like Taskrabbit, where you pay to have someone else take care of the less pleasant tasks in life. In a certain light, this is the natural progression of the “lifehacking” movement into the app world.
But what does lifehacking bring to our lives? What happens when we outsource our lives to Others?
Lifehacking is a larger symptom of the value our society places on doing more, on being busy. We value the illusion of living more than actually living.
1. “As a society, we are so overworked and so stressed out that we need to outsource as many tasks as possible.”
“…so you can create great food with less effort.”
When we tried Plated, it was because we wanted to outsource tasks in our lives. We felt too busy to shop, too busy to plan ahead. When we came home, we didn’t want to think, so we found and paid someone else to think for us — Plated.
Plated is a great example of the current wave of “life outsourcing” because it’s stated aim, creating great food with less effort, is something that is attractive to many families.
My wife and I, however, learned some valuable lessons from Plated.
One, it’s great food. Two, you still have to cook it yourself. Three, it’s pretty damn easy to create great meals, you just have to have the right recipe and ingredients.
So, what happened? We learned to simplify our grocery shopping and meal planning and stopped using Plated. We did, because of financial necessity, what many other families do: build your week’s menu out of ingredients you can use in multiple ways for multiple meals.
We’ve simplified our breakfasts and lunches, so the only meal we need to plan for each week is dinner; everything else is pretty much on regular rotation – autopilot.
And the reason for this was the same reason why we chose to use Plated, to stop thinking and stressing over our meals. We now have a healthy balance of eating out, convenience foods/meals, and home-cooked dishes.
We still outsourced, but instead of using an app, we simplified the entire process instead.
2. “Silicon Valley is trying to disrupt friction in our lives. We should avoid friction.”
To me, this is one of the main theses of Silicon Valley and/or VC investment culture today:
Take a common pain point and create an app or service, providing your company recurring revenue to solve that pain point in a person’s life.
Why do I need to pay a subscription service for replacing my furnace filters? Really? Buy a six-pack, put them next to your furnace, create a monthly reminder on your phone. Done. And you know what? It costs a lot less than a subscription.
So many of these apps and services seem to be coastal phenomena, rather than actual game-changers; they address extremely local problems that make venture capitalists seem to think these coastal problems (and “solutions”) much far-reaching than they are in real life.
Once the real world evaluates the “solutions” that Silicon Valley proposes, more often than not, the solution fails. Only when the solution affects a larger population, or solves a “real” problem, can it truly succeed long term.
Laundry services as apps cannot scale. They merely switch out one solution for a complete copy, just with a prettier app (or app, period.) Wine subscription service? A swap for a visit to the local liquor store (or gas station, here in Iowa) would be warranted instead. Take any of these service-based apps, and you’ll find that the solution proposed doesn’t hold much of a candle to services already provided by society at-large.
3. “What kind of person do I become as I outsource more of my life?”
I thought this was the more intriguing question posed by the Newshour article, and one that I hadn’t fully thought about until coming upon the question.
The idea the question poses to me is the precursor to the feelings and emotions I now have towards services like Plated and Club W. If I were to outsource more and more decisions of my life, what do I have left?
Yes, I do like the utopian idea that the more I outsource, the more I can focus on what is “meaningful” in my life. Or the idea that the monetary value of my time outweighs my own time spent on menial tasks.
I can see the points and values of those arguments.
But, I think the Newshour article wants us to go deeper than that first level question. What I think we need to ask ourselves is this, “What creates meaning in our life?”
The goal of outsourcing tasks is to simplify.
I see two ways of accomplishing the goal of simplification.
One: Hire out.
Two: Cut out.
What our society tells us today is that we need to hire out, we need to be constantly and consistently doing more. We need to watch more television shows, then read the books those shows are based off, then read the blogs, be on Twitter, pick up our kids, cook meals, read bedtime stories, do laundry, walk the dog, pick up dog poo, clean the litter box, go to happy hour, work on a side business, write our blog, you name it.
Tired just reading that list, aren’t you? I am.
In the long run, hiring out, outsourcing, is worse than doing the task ourselves; outsourcing hides the real truth from us and from society.
We do too much. We are too busy.
4. “I don’t have to worry about <insert concern here> because <app or service> will take care of it.”
When does it stop? When do we stop outsourcing our lives and start living them? When we outsource our lives to apps and services that allow ourselves to ignore what happens in our lives, we lose a part of our humanity. That statement may seem a little too “pollyanna” for some, but please recognize that this comes from a family that has tried these apps and services.
There is no quick answer, no easy way to “not be busy.” An app, by itself, is not going to make your life easier. A service, by itself, is not going to make your life easier. What is going to make your life easier and seem less busy is to focus on the items of importance.
Frankly, our society is so preoccupied with quick fixes that we stop working towards a better future if the fix takes too much work. This preoccupation permeates our society all the way from the individual and family level, to the heights of corporate and political leadership. We’re looking for the quick buck, the quick solution to our problem, the diet pill, and so forth.
The easy solution?
Focus on living. Focus on life. Your family. Your friends. Your community.
Don’t live a Facebook life, or an Instagram life. Live your life.
He makes acrylic faces, copper body parts, printed circuit boards, and wiring, all by hand. It’s a perfect fusion of analog and digital technologies — a clock that displays hands to tell time, yet with guts that are completely digital.
There is a futuristic, extra-terrestrial feeling in his work. To see one of these glowing spheres floating in a dark room is like peering through a portal to another world, or like viewing something underneath a microscope.
Go and look at the photos of Rohde’s clocks. Maker Masterpieces.